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WHY JOIN OUR TRANSEC TEAM?
- Great working environment with work-life balance
- Permanent hybrid setup
- Performance reviews & annual increases
- Health card & life insurance coverage
JOB OBJECTIVE
Develop and maintain product documentation and training guides for both the internal team as well as customers.
ESSENTIAL JOB FUNCTIONS
- Create and maintain various types of documentation such as product information, knowledge base articles, training guides, templates, as well as other materials for internal team members and customers to use.
- Deeply learn the company’s products and services.
- Support the Lead Product Manager in providing product updates to internal team members on a regular basis.
- Receive and process internal requests for new article and template creation.
SKILLS & QUALIFICATIONS
- Bachelor’s degree in any field; IT-related course is preferred.
- With a minimum 1 year of experience in creating documentation, content, or in a similar capacity.
- Effective communicator with excellent speaking and writing skills in English.
- Knowledge of Google Apps, Salesforce, and Jira is a huge plus.
- Willing to work on night shift.
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Education:
- Bachelor's (Preferred)
Experience:
- Content Writer: 1 year (Preferred)
Language:
- English (Preferred)
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