Customer Services Representative (Night shift) [Pakistan]


 

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Job Title:

Customer Services Representative (Night shift)

The Role

Due to growth, SAFA WORLDWIDE Pvt. Ltd., in DHA Phase 6, is looking to grow its customer service team, as such we are looking for 3-4 experienced customer service profiles. This is an office-based role working from office in Shabaz commercial area, DHA phase 6. The timing for the role is 6pm to 3am.

We are looking for experienced customer service agents, who are not scared of dealing with difficult customers, who can work under pressure and to targets, to deal with calls quickly and effectively using SOP!

Full training provided on joining, as well as continued on-the-job training as required.

What are we looking for?

· Fluency in English, is a must.

· Excellent listening skills.

· Ability to multi-task.

· Great attention to detail.

· Sympathetic nature.

· Computer literate with fast typing speed.

What we can offer.

· Competitive basic, fixed salary, up to 30-40K, Depandibilities5-10k.

· Convenient timings 6pm to 3am.

· No weekends

· EOBI

· Transport allowance

· Attendance bonus

How to apply.

In the first instance please send your CV and a cover letter explaining why you are applying and what makes you suitable for inbound costumer services.

Job Type: Full-time

Salary: Rs30,000.00 - Rs50,000.00 per month

Ability to commute/relocate:

  • Karachi: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Intermediate (Required)

Shift availability:

  • Night Shift (Required)
  • Overnight Shift (Preferred)

Application Deadline: 28/07/2023
Expected Start Date: 24/07/2023

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