Position Title: Spa Administrative Assistant
Full Time position.
Wink is on the look out to add an Administrative Assistant to our Team!
Providing professional customer services in a Beautiful Spa Atmosphere located in the heart of Downtown Truro!
What you’ll do:
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Greet Clients:
As soon as a Client walks into the Spa, it’s time to make them feel welcome!
First you will greet our Client and check them in for their service.
Next, you will ensure our Client is comfortable by hanging their jacket, getting them a beverage and showing them into the waiting room until their service provider is ready.
Meet Client Needs:
Clients will rely on you to help choose and educate them on the services we provide that best suit them while finding times in the booking schedule that fits into their lifestyle. You will Manage Client appointments, direct bill insurance companies, address client requests and answer inquiries in a professional, timely fashion.
Multitask:
This position puts you in the middle of everything – the desk is the Heart of the Spa. You are responsible to ensure your Teams schedule is seamless and that Clients are booked properly while doing many tasks in between. You have the ability to prioritize tasks while staying focused on all that needs done while everyone moves around you. Being able to jump from folding laundry, to answering the phone, then checking a Client out and back to finishing the laundry that you started, is just one example of the whirlwind.
Contribute to the Team Atmosphere:
Team work makes the Dream work! Cleanliness is high priority – cleaning up after yourself and your Team members when needed, lending a helping hand whenever you see a task needing done is what we are searching for.
Who you are:
You have a Passion for Customer Service:
Passionate and committed to providing the best Client care, all while having a mature, friendly attitude. You can handle whatever is coming at you in the moment, while keeping a positive demeanor! You feel confident in knowing there is a Team behind you to help and ensure you succeed!
Emotionally Intelligent:
You have the ability to work with different personalities and are able to make everyone feel welcomed and relaxed!
Appreciative of Honest Feedback:
Knowing constructive input is to help you improve – not a personal attack. Able to own up to your mistakes and learn from them! We have an open door policy – we want to hear your feedback and ideas!
Flexible Availability:
Happy to work days, evenings and cover co-workers shifts when sick, have an appointment or on Vacation. Willing to stay a few minutes late to ensure tasks are complete, everything is cleaned, stocked and ready for the next day!
Why Join Wink?
As a member of our Team, you will receive the Northern Region Living Wage, Health Plan, Mental Health Support and so much more! This is your opportunity to join an Amazing Professional Team with a busy clientele in a fast paced environment. We all want to see you succeed and will provide you the assistance to do so!
Benefits:
Full in house training provided
Flexible Hours
Health Benefits after 3 months
Life Insurance after 3 months
Paid Vacation
Paid Personal Days after 3 months
Monthly Team Appreciation
Casual Dress – Team Shirts Provided – comfort while showing off your skills!
Discounts on products
Discounts on services
Mental Health Support
Supplemental Pay Types:
Commission on Product Sales
Qualifications:
2 years experience in Administrative or Customer Service role
Ability to maneuver Tracker Spa Software, Outlook e-mail and Microsoft Word
Strong attention to detail
Strong organizational skills
To apply:
Please submit your resume to renee@winkdayspa.ca
Only successful candidates will be contacted.
Job Types: Full-time, Part-time
Part-time hours: 15-30 per week
Salary: $16.00-$20.40 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
Schedule:
- Day shift
- Evening shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: In person
